Terms & Conditions

Terms & Conditions

Customer Service

  • Shipping & Delivery

    Your order is important to us. All orders received before 3:30 pm Pacific Standard Time will ship the same business day if in stock. Orders recieved after 3:30 pm PST will ship the next business day. We are open Monday through Friday, 8:00am to 5:00pm Pacific Standard Time excluding holidays.

    If you have any problem with your order or need to contact us about your order, please call us at (866) 824-4023 or email us at orders@comvergicswireless.com

  • Returns & Replacements

    We want you to be happy with your purchase. If you are not satisfied the the item you purchased, please contact us within 30 days from the date of your order and we will glady replace the item or provide a refund. Our return policy does not apply to items which have been damaged or abused. To return an item:

    • Call us at (866) 824-4023 or email us at orders@comvergicswireless.com to obtain an RMA number and return shipping label.
    • Send your item along with all original packaging and included accessories.
    • We will refund your purchase within one business day after receiving your returned item.
  • Viewing Orders

    You may view your current order status as well as your order history by logging into "My Account". The link for "My account" is at the upper right of our web site.

  • Updating Account Information

    To update your account information, i.e. change your password or address, log into your account by clicking the "My Account" which is located in the uppper right of our web site. If you need assistance, please contact us at (866) 824-4023 or email us at orders@comvergicswireless.com .

  • Privacy & Security

    We take your privacy and the security of your data seriously. We do not share your information with anyone unless it is necessary to complete and ship your order.